Sparkwell uses your data to provide our services. We take your privacy seriously and comply with Canadian privacy law (PIPEDA).
Our platform uses artificial intelligence to provide coaching, scenarios, and recommendations. AI-generated content may not always be accurate and should be reviewed before use. We continuously improve our AI using anonymized data from the platform.
We use anonymized and aggregated data to train our AI models and improve the platform for all users. Your individual data is de-identified before being used for these purposes.
Your data is stored on secure servers in Canada. We use industry-standard security measures including encryption and secure authentication. No method of internet transmission or electronic storage is 100% secure, and we cannot guarantee absolute security.
We use third-party service providers for hosting, payments, analytics, and other platform operations. These providers are contractually required to protect your information and use it only for the services they provide to us.
Do not input actual client names or confidential client information into the platform. Use generic examples for practice purposes.
Questions about privacy? Contact us through the platform.
Sparkwell Inc.
Serving Canadian Financial Advisors